With Enterprise Content Management Through Alfresco, Manal Softech provides open, flexible, highly scalable Enterprise Content Management (ECM) capabilities. Content is accessible wherever and however you work and easily integrates with your other business applications. The Alfresco Digital Business Platform is a modern, enterprise-class, cloud-native platform that enables organizations to build digital operations to deliver instant services with exceptional experiences. It provides the fastest path for people to interact with information and for organizations to quickly respond to threats, opportunities and circumstances.
Integrate Content into Processes.
Powerful Search and Discovery.
Secure Business-Critical Content.
Document Scanning & Capture.
Business Process Management
Defining and adapting business processes is key to ensuring success in addressing the ever-changing business requirements. Alfresco Process Services provide a suite of user-friendly tools that make it easy to model, deploy and update critical business processes.
Intelligent Document Capturing
Our Ephesoft document capture and extraction system effortlessly integrates with other applications and makes ERP, CRM, ECM and back-office programs document-capture-enabled.
We provide mission critical communications infrastructure catered to many industry sectors including corporate offices, hospitals, hotels, schools and government institutions. From a traditional analogue and radio communication technology vendor, we have evolved ourselves into one of the most experienced Unified Communication system integrator and implementation provider in the country.
IP PBX& Telephony
We provide mission critical communications infrastructure catered to many industry sectors including corporate offices, hospitals, hotels, schools and government institutions. From a traditional analogue and radio communication technology vendor, we have evolved ourselves into one of the most experienced Unified Communication system integrator and implementation provider in the country. We have partnered with some of the leading technology vendors in the world.
Structured Cabling : Manal Softech specializes in voice, data, and fiber optic cabling based on reliable, high-quality, standards-based cabling and network infrastructure components. Whether implementing a new or upgraded LAN or WLAN, or rolling out a new technology, having a network cabling system that is able to scale helps your business stay competitive, while reducing overall infrastructure costs. Our expert team provides end-to-end structured cabling solutions for a variety of industries, from health care to retail. Whether one location or thousands, we’ve got you covered. Our work is done with minimal disruption. and we complete projects on time and within budget.
Information Security Services
Our professionals can provide specialized assessment of your IT infrastructure and provide you the right recommendation to safeguard your assets. We provide general security assessment, Penetration & vulnerability testing, Compliance assessment, gap analysis on security policies and procedures.
Call / Contact Center
With the advanced call center features for maximum employee productivity and enhanced customer service. Make sales, offer support, resolve issues and build customer relationships using the latest in unified communications and call center technology
Convert your traditional call center into a live interaction center with Live Chat & Talk plugin that allows your website visitors to chat and call your company in real-time. No need to pick the phone and call your call center number – they can connect with a single click. Connect visitors to your call centre or sales team and watch conversion rates skyrocket! Keep all your communications on one platform and save admin time, learning curve and monthly subscriptions! Your agents will love it and so will your customers!
Automated CallSurvey /Telemarketing
Whether you are taking a scripted customer feedback, or informing a customer about a delivery or a job status. We can automate the entire customer calling with agentless BOTs and capture the important customer feedbacks and pass it to your data base for decision making.
Custom Voice Application
At Manal Softech, we understand that customers often have unique that requires building a whole new approach to problem solving. Combined with our years of experience with in-depth technology awareness, we are able to build custom voice applications with voice-recognition and text-to-speech elements that will integrate with customer’s business applications.
Our eZee property management software is a platform with which a hotel and hotel groups can effectively simplify all their core operations. Right from the front-desk to billing and revenue management, the hotel PMS software helps hoteliers to organize all their departments by replacing the traditional methods of hotel keeping.
Accounting & Finance Solutions
Zoho Finance is a complete, cloud based, financial platform for all your backoffice needs. From invoicing to order management to accounting, Zoho Finance has all the tools you need to streamline business.
Manage the entire customer lifecycle through our world class CRM solution. Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media. Sales Signals notifies you when a hot prospect is browsing your site, reading your email campaign, or engaging with your brand on social media. Converting a lead into a potential buyer depends on efficient communication and nurturing. From lead generation to scoring to conversion, Zoho CRM's lead management software ensures proper follow-up to move your leads through the sales pipeline.
How to securing and safe guard Information assets has been the most pressing issue of our time. Manal Softech has partnered with some of the most trusted names in the field of IT Security. Whether it is server protection, end-point protection, network security, or data protection, we have the right solution and the best experts to cater your needs.