Through Robotic Process Automation (RPA) enabled digital work force, we are able to offer a better value proposition and improved service level agreements (SLA) to our customers.
Our BPO services include:
Automate data entry and data validation workflows for 24/7 output.
Deploy bots to work alongside human counterparts for cross-communication between legacy and new platforms.
Leverage automation to increase economies of scale and value-added work, while reducing operating costs.
Accelerate business through implementation of innovative programs without exponentially increasing human capital.
Enterprises face an uphill battle on their Digital Transformation initiatives with the volume of paper archives accumulated over years of operation. Manal Softech understand and solve this core business problem with expertise on comprehensive solutions including technology, processes and resources to effectively convert the data that’s trapped in your documents into useful information, accurately, cost-effectively and fast. Our services go beyond the traditional digital image conversion to extract digitally consumable content with advanced OCR, ICR, and OMR services with data integration to business applications.
AI assisted document learning.
Data Extraction with text & Structure.
APIs & Integrations.
Data Center Management Service
Transform your data center into anasset that is flexible and agile enough to handle changing needs and unexpected opportunities with your business. We provide systems and Database administration, storage and backup management, consolidation & migration, assessment and tuning, performance & health monitoring.
24/7 Helpdesk Management.
Disaster Recovery Setup.
IT Resource Supply
Customers no longer need to retain large, expensive and often under-utilized IT and technical teams, particularly if capabilities and core competencies form a key part of their internal delivery teams. We provide Full-time, Temporary or dispatch based resources that is best for your organizations IT requirement.
IT Support Outsourcing
Our Customers now can outsource their entire IT end-usersupport to our multi-channel IT Service Desk servingas the primary point of contact for all clients and runsan internally-supported, process-led, ITIL V3-compliant tool-set inspired by our customer-centered philosophy,underpinned by innovative technology. A world classservice delivery mechanism at an affordable cost.Clients will get a personalized reporting portal tomonitor and report on the tickets status.
Business Process Automation
Defining and adapting business processes is key to ensuring success in addressing the ever-changing business requirements. Our Alfresco Process Services provide a suite of user-friendly tools that make it easy to model, deploy and update critical business processes.
The complexity of the cloud migration, mobility, ever-changing security threats – the list goes on. These factors have changed what today’s business needs to stay competitive, and in turn they put more pressure on IT to deliver. More than ever, you need an IT partner with innovative ideas, well-defined methodologies, and a deep bench of expertise. At Manal Softech, we define your requirements based on your business needs and then design solutions that make the most sense for you. Technology can be overwhelming. Understanding the right mix of cloud, hardware, applications, and security solutions to maximize performance and minimize risk is what we do. You can focus on Business while we take care of your IT.
Greenfield IT Infra Setup
Commissioning a new office or facility is challenging for any business. One of the most critical aspects is ensuring that your technology infrastructure is up to the task to meet both current needs and able to scale for your future growth. Manal Softech assists you in designing and setting up a comprehensive IT facility including Datacenter, networking and communication infra to suite your specific business needs aligned to your future plans.
Information Security Services
Our professionals can provide specialized assessment of your IT infrastructure and provide you the right recommendation to safeguard your assets. We provide general security assessment, Penetration & vulnerability testing, Compliance assessment, gap analysis on security policies and procedures. Our enterprise security solutions offer a full spectrum of services including managed security, identity access management, threat anticipation, incident analysis and security monitoring.
We Offer :
Next Generation Firewall Management.
Web Application Firewall Management.
Endpoint Threat Detection & Prevention.
Malware Protection and Detection.
Threat Hunting & Recovery Management.
Log management & Retention.
Security Event Monitoring.
When your workloads are high and your deadlines are tight, turn to Manal Softech, a local partner you can count on. Take advantage of the full range of professional IT consulting services offered by Manal Softech to help you complete your projects on time. We provide you with independent, unbiased evaluations and recommendations with an eye toward future proofing to ensure the technology you implement today doesn't limit your organization tomorrow. We approach every project from a hybrid, technology-neutral point of view and only recommend the solutions that meet both your short-term and long-term goals. Our local, onsite, responsive professional services covers diverse industries.
Managed IT Services
Our Managed Services maintain and enhance your IT environment, so you can free up in-house staff to focus on your core business. We provide you with IT access to best practice industry-leading processes and best world-class expertise, tools, automation to help strengthen and grow your business.
Network & Telecom Management Service
Our primary focus is to help you solve network and Telecom related challenges. Whether you are setting up a new business or expanding to a new office or store, we customize and manage cost-effective and efficient Internet, Data & Telephony solutions to give you the peace of mind you need to focus on your core business, not your network.